Skip Navigation Links

Privacy policy

This is the privacy policy of Royal National Children’s SpringBoard Foundation, a company limited by guarantee registered in England and Wales under number 10180187 which is also a charity registered with the Charity Commission for England and Wales under number 1167491, whose registered address is at 7 Grosvenor Gardens, London, SW1W 0BD (the Charity or We).

The Charity processes personal data as defined by the General Data Protection Regulation (the GDPR). Personal data are collected on this site through forms and Cookies. The Charity processes your personal data to achieve its objectives. In order to carry out these activities, the Charity collects and holds necessary information.

The Charity recognises your right to privacy and wants you to be informed about the way in which we may hold information about you. When we refer to “You” or “Your” in this policy we are referring to a user of this Website (


Depending on your relationship with the Charity, we may hold personal data about you. We use the same terms in this Policy as in the GDPR and words defined in the GDPR have the same meaning in this Policy. Should you not understand any terms, please contact the Charity using the contact information below.

Under the GDPR we are required to provide you with certain information. The requirement to provide you with the information is set out in Article 13 of the GDPR – we refer to the statement in which the information is provided as a “privacy notice”.

We provided you with a relevant privacy notice either when you provided your data (or as soon as possible after collection) or the last time we made a change when it would have been sent to you.


The Charity takes your privacy seriously. We will never sell your personal data to any third party and we take precautions to keep it secure. Your data may be transferred by us to third parties in accordance with the privacy notice.


The Charity has cookie policies in place on their respective websites. Use of Cookies complies with the Privacy and Electronic Communications Regulation and full details can be found in our Cookie Policy.


Please note that information displayed on the Website or sent to the Charity over the Internet may be transferred outside of the EEA, where data protection laws are not as strong as within the EEA. If you have any concerns in relation to such transfers, you should not use the Internet as a means of communication with the Charity.


Your telephone calls and e-mails to us may be recorded and monitored for quality control purposes and to provide a record of communications with the Charity. We may also intercept communications made to individual members of staff or consultants at the Charity when this is required for business purposes.


The Website contains links to other websites. The Charity is not responsible for the privacy policies and practices or the content of any websites which are linked to the Website.

The Charity encourages parents and guardians to use the parental control tools available from online services and software manufacturers to help supervise their child’s online activities. The Charity shall only obtain the data of individuals if it is permitted by the laws of the United Kingdom and shall take steps to ensure that children from jurisdictions other than the United Kingdom cannot use the Website.


Please check this page periodically for changes as the Charity reserves the right, at its discretion, to change, modify, add, or remove portions of the Privacy Policy and the Website at any time. Your continued use of the Website following the posting of any changes to this Policy will mean that you accept such changes.


We are required to provide you with information as to how we hold and process your personal data. We do this through a privacy notice or information statement under Article 13 of the GDPR. We currently have notices for the following groups, please click on the most appropriate description to you:

Please remember that if you fall into more than one category more than one Privacy Notice may apply to you.

To ensure that the personal data that the Charity holds about you is up to date, please let us know if there are any changes to your personal data.


If you have any queries relating to this Policy, please feel free to contact us by clicking on the link or emailing us at or by telephone on 020 3405 3630.

This Policy was last updated on 25 February 2020.